Practice updates
PLT (PROTECTED LEARNING TIME) STAFF TRAINING DATES FOR 2024, INCLUDING 4/9/24 - 2/9/24
Please note that Coldside Medical Practice will be closed, except for urgent care and certain pre-Nursing appointments , due to PLT staff training on the following dates and times throughout 2024:
Wed. 4 September '24, 13.00 - 18.00
Wed. 27 November '24, 13.00 - 18.00
We are essentially closed for staff training on the above dates/times. However, if you require urgent care, please call the Practice on 01382 880900 to determine the need for referral to the Tayside GP Out of Hours Service. Please note there will be no Extended Hours' services operating during PLTs.
PASTURES NEW FOR SONYA WEBSTER, PRACTICE NURSE - 2/8/24
We regret to inform you that Sonya Webster, Practice Nurse is leaving Coldside Medical Practice on 13/8/24 to pursue her nursing career in secondary care at Ninewells Hospital. Sonya has been a real asset to our integrated healthcare team and will be missed by staff and patients alike.
We wish Sonya happiness and success in pasture new and thank Sonya for her valued contribution to the Practice throughout her tenure. The recruitment process for a replacement Practice Nurse remains ongoing and a further announcement is expected to be made in the coming weeks.
PRACTICE CLOSURE ON 22/7/24 DUE TO PUBLIC HOLIDAY - 17/7/24
The Practice will be closed on Monday the 22nd of July 2024 due to a Public Holiday. We apologise for any inconvenience caused. Should you require urgent medical advice when the Practice is closed, please call NHS 24 on 111 and your symptoms will be assessed by a Nurse.
If the Nurse decides that you require contact with a Doctor, the details of your consultation will be sent to NHS Tayside's Out of Hours GP Service. In cases of emergency, please dial 999.
IT SYSTEM PROBLEM - 17/6/24
NHS Tayside is currently experiencing a major, ongoing IT issue which is affecting all GP Practices, including Coldside. NHS Tayside is working with a key supplier to remedy the problem ASAP.
In the meantime, our Practice is doing everything possible to enable patients to access GPs and other clinicians. We apologise for the inconvenience and ask for your patience in relation to this frustrating matter!
'REMINDER': PLT (PROTECTED LEARNING TIME) STAFF TRAINING DATES FOR 2024 - 4/6/24
Please note that Coldside Medical Practice will be closed, except for urgent care and an Asthma Clinic (17.00 - 19.00) due to PLT staff training on the following dates and times throughout 2024:
Wed. 5 June '24, 13.00 - 18.00
Wed. 4 September '24, 13.00 - 18.00
Wed. 27 November '24, 13.00 - 18.00
We are essentially closed for staff training on the above dates/times. However, if you require urgent care, please call the Practice on 01382 880900 to determine the need for referral to the Tayside GP Out of Hours Service. Please note there will be no Extended Hours' services operating during PLTs.
PASTURES NEW FOR DR HUDA AL-ZUBAIDI - 24/5/24
Sadly, today is Dr Al-Zubaidi's last day working as a GP at Coldside Medical Practice. Our integrated Practice staff team have thoroughly enjoyed working with Dr Al-Zubaidi since April 2023. Feedback from patients has been consistently positive.
In short, Dr Al-Zubaidi has been a great asset to our team and will be sadly missed. We wish Dr Al-Zubaidi continued success and happiness when she moves abroad for the next exciting chapter in her life. We are currently recruiting a replacement GP to help meet patient needs.
PLT (PROTECTED LEARNING TIME) STAFF TRAINING DATES FOR 2024 - 23/5/24
Please note that Coldside Medical Practice will be closed, except for urgent care, due to PLT staff training on the following dates and times throughout 2024:
Wed. 5 June '24, 13.00 - 18.00
Wed. 4 September '24, 13.00 - 18.00
Wed. 27 November '24, 13.00 - 18.00
We are essentially closed for staff training on the above dates/times. However, if you require urgent care, please call the Practice on 01382 880900 to determine the need for referral to the Tayside GP Out of Hours Service. Please note there will be no Extended Hours' services operating during PLTs.
PRACTICE CLOSURE ON 27/5/24 DUE TO PUBLIC HOLIDAY - 23/5/24
The Practice will be closed on Monday the 27th of May 2024 due to a Public Holiday. We apologise for any inconvenience caused. Should you require urgent medical advice when the Practice is closed, please call NHS 24 on 111 and your symptoms will be assessed by a Nurse.
If the Nurse decides that you require contact with a Doctor, the details of your consultation will be sent to NHS Tayside's Out of Hours GP Service. In cases of emergency, please dial 999.
PRACTICE CLOSURE ON 6/5/24 DUE TO PUBLIC HOLIDAY - 1/5/24
The Practice will be closed on Monday the 6th of May 2024 due to a Public Holiday. We apologise for any inconvenience caused. Should you require urgent medical advice when the Practice is closed, please call NHS 24 on 111 and your symptoms will be assessed by a Nurse.
If the Nurse decides that you require contact with a Doctor, the details of your consultation will be sent to NHS Tayside's Out of Hours GP Service. In cases of emergency, please dial 999.
CERVICAL CANCER AWARENESS WEEK: 20-24/5/24 - 29/4/24
Are you overdue or have you never had a smear test? We invite you to book an appointment for your Cervical Smear during our Cervical Smear Awareness Week in May 2024. See https://www.jostrust.org.uk/ as well as the additional link below:
Cervical screening checks the health of your cervix and helps find any abnormal changes before they can turn into cancer. It is not a test for cancer, but a test to help prevent cancer. You can book your appointment via your online service or via the Smear Awareness Booking Hotline on 01382 812513.
MORE GREAT NEWS ABOUT DR NICK HEATH, GP PARTNER - 15/4/24
Following a successful locum arrangement, we are delighted to announce that Dr Heath has become a GP Partner at Coldside Medical Practice as of today (15/4/24). Dr Heath has worked in the Practice since Feb. '24, consulting from Room 3, demonstrating a wealth of experience, skills and abilities.
Feedback from patients, carers, family members and healthcare professionals about Dr Heath has been universally positive.
WELCOME TO PARK AVENUE PATIENTS - 2/4/24
We are delighted to welcome the new patients from Park Avenue Medical Centre, following the closure of that Practice on 29/3/24. We look forward to providing person centred treatment, care and wellbeing services through our integrated healthcare team.
Please be patient as we await the transfer of the new patient medical records to enable us to provide tailored services in an efficient and effective manner.
PRACTICE CLOSURES ON 1/4/24 & 8/1/24 DUE TO PUBLIC HOLIDAYS - 28/3/24
The Practice will be closed on Monday the 1st of April '24 and Monday the 8th of April '24 due to Public Holidays. We apologise for any inconvenience caused. Should you require urgent medical advice when the Practice is closed, please call NHS 24 on 111 and your symptoms will be assessed by a Nurse.
If the Nurse decides that you require contact with a Doctor, the details of your consultation will be sent to NHS Tayside's Out of Hours GP Service. In cases of emergency, please dial 999.
WELCOME DR OLUMIDE ADEMOSU, NEW GP - 5/3/24
We are delighted to announce that Dr Olumide Ademosu, GP has joined Coldside Medical Practice as of today (5/3/24). Dr Ademosu brings a wealth of experience, skills and abilities.
Dr Ademosu will consult from Room 4 on Tuesdays and Fridays; and Room 1 on Thursdays.
WELCOME DR NICK HEATH, NEW GP - 19/2/24
We are delighted to announce that Dr Nick Heath, GP has joined Coldside Medical Practice as of today (19/2/24). Dr Heath brings a wealth of experience, skills and abilities. Dr Heath will consult from Room 3.
Please note that Dr Huda Al-Zubaidi will now now consult from Room 2, which she will share with Dr Tahmina Ansar.
PLT (PROTECTED LEARNING TIME) STAFF TRAINING DATES FOR 2024 - 18/1/24
Please note that Coldside Medical Practice will be closed, except for urgent care, due to PLT staff training on the following dates and times throughout 2024:
Wed. 28 February '24, 13.00 - 18.00
Wed. 5 June '24, 13.00 - 18.00
Wed. 4 September '24, 13.00 - 18.00
Wed. 27 November '24, 13.00 - 18.00
We are essentially closed for staff training on the above dates/times. However, if you require urgent care, please call the Practice on 01382 880900 to determine the need for referral to the Tayside GP Out of Hours Service. Please note there will be no Extended Hours' services operating during PLTs.
EXTENDED HOURS - 15/1/24
The Practice operates an Extended Hours scheme during the following periods each week:
Tuesdays: 07.30 - 08.00; then 18.00 - 18.45
Wednesdays: 07.30 - 08.00; then 18.00 - 19.00
Services are targeted at patients in full time work and delivered on a face-to-face basis by Nurses.
Please note that the main entrance doors to our premises will remain closed during Extended Hours' operating times. Patients should press the buzzer beside the entrance doors to facilitate entry in respect of their appointments.
PRACTICE CLOSURE ON 1/1/24 & 2/1/24 DUE TO PUBLIC HOLIDAYS - 28/12/23
The Practice will be closed on Monday the 1st and Tuesday the 2nd of January 2024 due to Public Holidays. We apologise for any inconvenience caused. Should you require urgent medical advice when the Practice is closed, please call NHS 24 on 111 and your symptoms will be assessed by a Nurse.
If the Nurse decides that you require contact with a Doctor, the details of your consultation will be sent to NHS Tayside's Out of Hours GP Service. In cases of emergency, please dial 999.
PRACTICE CLOSURE ON 25/12/23 & 26/12/23 DUE TO PUBLIC HOLIDAYS - 21/12/23
The Practice will be closed on Monday the 25th and Tuesday the 26th of December 2023 due to Public Holidays. We apologise for any inconvenience caused. Should you require urgent medical advice when the Practice is closed, please call NHS 24 on 111 and your symptoms will be assessed by a Nurse.
If the Nurse decides that you require contact with a Doctor, the details of your consultation will be sent to NHS Tayside's Out of Hours GP Service. In cases of emergency, please dial 999.
NEW PATIENT REGISTRATIONS, EFFECTIVE FROM 1/12/23 - 23/11/23
We are pleased to advise that new patients, who live within Coldside Medical Practice's geographical boundary, will be able to register with the Practice from the 1st of December 2023.
We regret having had to close the Practice's list in respect of new patient registrations and the inconvenience and difficulty this has caused, particularly during a period when other local GP Practices have also operated with closed lists.
RESTRICTED GP APPOINTMENTS ON 19/10/23 - 18/10/23
Due to exceptional circumstances, Coldside Medical Practice clinicians will only be dealing with emergency and urgent presentations from patients on Thursday the 19th of October 2023. The Practice's normal GP and Nursing appointments system will resume the following day (20/10/23).
We apologise sincerely for providing restricted services to patients on 19/10/23 and any inconvenience caused.
PATIENT & CARER INVOLVEMENT GROUP: COLDSIDE MEDICAL PRACTICE - 11/10/23 (P2)
The membership criteria is, as follows: 1) existing registered patient of CMP; 2) carer of existing registered CMP patient; 3) aged 16+; 4) ability and willingness to contribute constructively to the group's purpose and embrace our organisational values - see below:
Organisational Values: Patient-centred; Approachable; Caring; Respectful; Inclusive; Empowering; Professional; Quality focused. Applicants should email coldside.tayside@nhs.scot, with the subject title,' CMPPCIG' by 8/11/23, setting out your reason(s) for interest and key skills/abilities.
PATIENT & CARER INVOLVEMENT GROUP: COLDSIDE MEDICAL PRACTICE - 11/10/23 (P1)
Coldside Medical Practice (CMP) is creating a new Patient and Carer Involvement Group to help shape and improve our services. The intention is to have up to 10 participants (5 -6 patients and 3-4 carers) who will meet in evenings for 1.5 hours (e.g. 18.00 - 19.30) 6 times p.a. within our premises.
The group will be chaired by the Practice Manager (David McCue) and will have regular input from other members of our integrated team, both clinical and non clinical. A Terms of Reference for the group will be discussed and agreed at the initial meeting which is expected to take place by 30/11/23.
CARE NAVIGATION - 10/10/23
All Coldside Medical Practice Admin team members are required to ask patients about their presenting healthcare issue(s) to enable the most suitable appointment or signposting referral to be made. Discussions are strictly confidential. Patients are strongly urged to provide accurate responses to Qs.
Full cooperation by patients/carers will improve bussiness efficiency and effectivness: and support improved patient outcomes. We are aware that some patients may be uncomfortable disclosing personal health information. However, failure to do so may regrettably result in appointments being withheld.
PRACTICE CLOSURE ON 9/10/23 DUE TO PUBLIC HOLIDAY - 29/9/23
The Practice will be closed on Monday the 9th of October 2023 due to a Public Holiday. We apologise for any inconvenience caused. Should you require urgent medical advice when the Practice is closed, please call NHS 24 on 111 and your symptoms will be assessed by a Nurse.
If the Nurse decides that you require contact with a Doctor, the details of your consultation will be sent to NHS Tayside's Out of Hours GP Service. In cases of emergency, please dial 999.
YOUNG PERSON'S WORK EXPERIENCE - 15/9/23
We are delighted to announce that Arlene has joined Coldside Medical Practice in the capacity as Trainee Administrator as part of a yearlong work experience programme. The arrangement is flexable to enable Arlene to focus predominantly on her educational studies.
Arlene's remit includes improving the Practice's information management services targeted at patients, carers, families and other key customer groups.
EXTENSION TO TEMPORARY CLOSURE OF PATIENT LIST - 30/8/23
The Practice remains unable to register new patients, except the following immediate family members of existing patients:
(a) a spouse or civil partner;
(b) a person whose relationship with the registered patient has the characteristics of the relationship between spouses or civil partners;
(c) a parent or step-parent;
(d) a son;
(e) a daughter;
(f) a child of whom the registered patient is—
(i) the guardian; or
(ii) the carer duly authorised by the local authority to whose care the child has been committed under the Children (Scotland) Act 1995(a); or
(g) a grandparent.
WELCOME DR JAYAKUMAR RAGITTARAN - 2/8/23
We are delighted to welcome Dr Ragittaran, FY2 (Junior Doctor) to Coldside Medical Practice for the next 4 months.
Dr Ragittaran is working on a full-time bases, under the supervision of Dr Boileau, GP.
FOUNDATION DOCTORS - 20/7/23
Coldside Medical Practice employs Junior Doctors, commonly known as FY2s, who operate under close supervision by a trained Educational Supervisor who is also an experienced GP.
FY2s are qualified Doctors who provide patient consultations on their own. However, FY2 appointment times are longer than standard GP times, normally 20-30 minutes.
PRACTICE PHONE SYSTEM NOW RESTORED - 17/7/23
We are pleased to announce that the Practice's phone system has now been successfully restored.
Once again, apologies for the inconvenience caused by the temporary suspension of this key service which was outwith the Practice's control.
TEMPORARY SUSPENSION OF PRACTICE PHONE SYSTEM - 17/7/23
We regret to inform you that the Practice's phone system is currently not working due to a broadband failure in the area. Relevant suppliers are aware of this problem which they are currently trying to remedy. We apologise for the inconvenience caused to patients, carers, families and others.
For emergencies only, please call the Practice on 07789 910690 and an Administrator will assist you.
PRACTICE CLOSURE ON 24/7/23 DUE TO PUBLIC HOLIDAY - 17/7/23
The Practice will be closed on Monday the 24th of July 2023 due to a Public Holiday. We apologise for any inconvenience caused. Should you require urgent medical advice when the Practice is closed, please call NHS 24 on 111 and your symptoms will be assessed by a Nurse.
If the Nurse decides that you require contact with a Doctor, the details of your consultation will be sent to NHS Tayside's Out of Hours GP Service. In cases of emergency, please dial 999.
CARE NAVIGATION - 30/6/23
All Coldside Medical Practice Admin team members are required to ask patients about their presenting healthcare issue(s) to enable the most suitable appointment or signposting referral to be made. Discussions are strictly confidential. Patients are strongly urged to provide accurate responses to Qs.
Full cooperation by patients/carers will improve business efficiency and effectiveness: and support improved patient outcomes. We are aware that some patients may be uncomfortable disclosing personal health information. However, failure to do so may regrettably result in appointments being withheld.
PRACTICE PHONE SYSTEM NOW RESTORED - 29/6/23
We are pleased to announce that the Practice's phone system has now been successfully restored.
Once again, apologies for the inconvenience caused by the temporary suspension of this key service which was outwith the Practice's control.
TEMPORARY SUSPENSION OF PRACTICE PHONE SYSTEM - 29/6/23
We regret to inform you that the Practice's phone system is currently not working due to a broadband failure in the area. Relevant suppliers are aware of this problem which they are currently trying to remedy. We apologise for the inconvenience caused to patients, carers, families and others.
For emergencies only, please call the Practice on 07789 910690 and an Administrator will assist you.
EXTENSION TO TEMPORARY CLOSURE OF PATIENT LIST - 22/5/23
The Practice remains unable to register new patients, except the following immediate family members of existing patients:
(a) a spouse or civil partner;
(b) a person whose relationship with the registered patient has the characteristics of the relationship between spouses or civil partners;
(c) a parent or step-parent;
(d) a son;
(e) a daughter;
(f) a child of whom the registered patient is—
(i) the guardian; or
(ii) the carer duly authorised by the local authority to whose care the child has been committed under the Children (Scotland) Act 1995(a); or
(g) a grandparent.
PRACTICE CLOSURE ON 29/5/23 DUE TO PUBLIC HOLIDAY - 18/5/23
The Practice will be closed on Monday the 29th of May 2023 due to a Public Holiday. We apologise for any inconvenience caused. Should you require urgent medical advice when the Practice is closed, please call NHS 24 on 111 and your symptoms will be assessed by a Nurse.
If the Nurse decides that you require contact with a Doctor, the details of your consultation will be sent to NHS Tayside's Out of Hours GP Service. In cases of emergency, please dial 999.
CHANGE TO PRACTICE'S POLICY ON WEARING OF MASKS/FACE COVERINGS - 10/5/23
The Scottish Government has decided that from 16/5/23, masks/face coverings no longer need to be worn routinely in patient facing settings such as medical practices.
Clinicians may still wear a mask if:
• a patient is likely to have an infectious illness
• a clinician has an infectious illness that they might pass on to a patient with a suppressed immune system
• a patient expresses significant concern that they are at risk and wish the clinician to wear a mask
PRACTICE CLOSURE ON 8/5/23 DUE TO PUBLIC HOLIDAY - 4/5/23
The Practice will be closed on Monday the 8th of May 2023 due to a Public Holiday. We apologise for any inconvenience caused. Should you require urgent medical advice when the Practice is closed, please call NHS 24 on 111 and your symptoms will be assessed by a Nurse.
If the Nurse decides that you require contact with a Doctor, the details of your consultation will be sent to NHS Tayside's Out of Hours GP Service. In cases of emergency, please dial 999.
PRACTICE CLOSURE ON 1/5/23 DUE TO PUBLIC HOLIDAY - 20/4/23
The Practice will be closed on Monday the 1st of May 2023 due to a Public Holiday. We apologise for any inconvenience caused. Should you require urgent medical advice when the Practice is closed, please call NHS 24 on 111 and your symptoms will be assessed by a Nurse.
If the Nurse decides that you require contact with a Doctor, the details of your consultation will be sent to NHS Tayside's Out of Hours GP Service. In cases of emergency, please dial 999.
APPOINTMENT OF NEW GP, DR HUDA AL-ZUBAIDI - 7/4/23
We are delighted to announce that Dr Al-Zabaidi will be joining the Practice as a GP on 14/4/23.
Dr Al-Zubaidi has a wealth of experience in the medical field and will be a great addition to our GP team.
CARE NAVIGATION - 31/3/23
All Coldside Medical Practice Admin team members are required to ask patients about their presenting healthcare issue(s) to enable the most suitable appointment or signposting referral to be made. Discussions are strictly confidential. Patients are strongly urged to provide accurate responses to Qs.
Full cooperation by patients/carers will improve business efficiency and effectiveness: and support improved patient outcomes. We are aware that some patients may be uncomfortable disclosing personal health information. However, failure to do so may regrettably result in appointments being withheld.
PRACTICE CLOSURE ON 10/4/23 DUE TO PUBLIC HOLIDAY - 30/3/23
The Practice will be closed on Monday the 10th of April 2023 due to a Public Holiday. We apologise for any inconvenience caused. Should you require urgent medical advice when the Practice is closed, please call NHS 24 on 111 and your symptoms will be assessed by a Nurse.
If the Nurse decides that you require contact with a Doctor, the details of your consultation will be sent to NHS Tayside's Out of Hours GP Service.
In cases of emergency, please dial 999.
PRACTICE CLOSURE ON 3/4/23 DUE TO PUBLIC HOLIDAY - 29/3/23
The Practice will be closed on Monday the 3rd of April 2023 due to a Public Holiday. We apologise for any inconvenience caused. Should you require urgent medical advice when the Practice is closed, please call NHS 24 on 111 and your symptoms will be assessed by a Nurse.
If the Nurse decides that you require contact with a Doctor, the details of your consultation will be sent to NHS Tayside's Out of Hours GP Service. In cases of emergency, please dial 999.
CONFIRMATION OF TEMPORARY CLOSURE OF PATIENT LIST - 1/3/23
We regret to inform you that Coldside Medical Practice is currently (as at 1/3/23) unable to register new patients, apart from the following exceptions for *immediate family members of existing patients:
*Immediate family member' means:
(a) a spouse or civil partner;
(b) a person whose relationship with the registered patient has the characteristics of the relationship between spouses or civil partners;
(c) a parent or step-parent;
(d) a son;
(e) a daughter;
(f) a child of whom the registered patient is—
(i) the guardian; or
(ii) the carer duly authorised by the local authority to whose care the child has been committed under the Children (Scotland) Act 1995(a); or
(g) a grandparent;
TEMPORARY CLOSURE OF PATIENT LIST - 27/2/23
We regret to inform you that Coldside Medical Practice will be temporarily closing its list in terms of new patient registrations at 6pm on 28/2/23. The agreed closure period is from 1/3/23 - 31/5/23. This is the first time in the Practice's history we have taken such action.
Our Practice currently has just under 9,500 patients. Following the retirement of Dr Macmillan in December 2022; and despite Dr Sharma helping out as a GP Locum for 3 months, our recruitment endeavours to date have proved unsuccessful. Dr Sharma has decided to work in another medical practice.
FOUNDATION DOCTORS - 26/1/23
Coldside Medical Practice employs Junior Doctors, commonly known as FY2s, who operate under close supervision by a trained Educational Supervisor who is also an experienced GP.
FY2s are qualified Doctors who provide patient consultations on their own. However, FY2 appointment times are longer than standard GP times, normally 20-30 minutes.
CARE NAVIGATION - 6/1/23
All Coldside Medical Practice Admin team members are required to ask patients about their presenting healthcare issue(s) to enable the most suitable appointment or signposting referral to be made. Discussions are strictly confidential. Patients are strongly urged to provide accurate responses to Qs.
Full cooperation by patients/carers will improve business efficiency and effectiveness: and support improved patient outcomes. We are aware that some patients may be uncomfortable disclosing personal health information. However, failure to do so may regrettably result in appointments being withheld.